POLICIES


Guidelines are provided to achieve optimal results, but there is NO guarantee made as we have no control what happens during the healing process. Please refer to our FAQ page to ensure you feel this service is right for you.

A deposit is required in order book and confirm your appointment. Please note that all deposits are non-refundable. The deposit is to ensure you are serious about booking your appointment and will be deducted from your overall cost. Cancellations will automatically result in a forfeit of your deposit. 

A minimum of 48 hour notice is required to reschedule your appointment without penalty. Less than 48 hours notice will result in the forfeit of your deposit and a new deposit will be required to reschedule your appointment. Failure to show up to your appointment without notice will results in a charge of the full cost of the service to the card on file - this includes all bundled touch-ups. 

Please contact us if you are going to be late for your appointment. Being more than 25 minutes late may result in a forfeit of your deposit and the cancellation of your appointment. A new deposit will be required for rebooking a new appointment. ALL DEPOSITS ARE NON-REFUNDABLE.

If you have had your eyebrows previously micro-bladed or tattooed by another artist, a clear photo must be sent in and approved before booking an appointment. We must ensure we have a workable canvas and in some cases the previous work may be too dark to achieve optimal results. Failure to provide a photo prior to booking may result in a forfeit of your deposit. ALL DEPOSITS ARE NON-REFUNDABLE.

All male clients are required to send in a clear photo and have their eyebrows approved before booking. This is to ensure that expectations can be achieved for both the client and the artist. Failure to provide a photo prior to booking may result in a forfeit of your deposit. ALL DEPOSITS ARE NON-REFUNDABLE.

Healed results vary depending on each client and in some cases a pencil or powder may be required to achieve desired results.

Additional appointments may be necessary to achieve desired results and will be charged accordingly.

Prices are subject to change at any time and may increase or vary in the case of travelling and/or special circumstances. 

Touch Ups and Revisits can only be booked with the artist who provided the Initial Session.

Touch ups must be booked no sooner than 8 weeks following your appointment. You must allow your skin to heal before any additional work can be done. We withhold the right to not work on clients who have yet to properly heal. Failure to follow this time line and premature booking may result in a forfeit of your deposit.

A revisit is for returning customers only and is recommended a year from your original appointment. Revisits along with ONE touch up are honored ONCE a year and any additional appointments will be at the discretion of your artist. Revisits can only be booked with the artist you received an initial session with.

Touch ups must be completed within 6 months of your Initial Session - anything after 6 months will be charged as a revisit fee.

Referral credits cannot be combined with any discounts or promotions.

All transactions are final and no refunds will be issued.